Customer Care Standard Chartered

Personal banking helpline numbers
Effective 21 September 2020, Phone banking services will be available between 8.00 a.m. to 8.00 p.m. Emergency services like report of loss card, unauthorised transaction, charge dispute, stop payment will continue to be serviced. Login to for self-help options.
Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune6601 4444 / 3940 4444
Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara.6601 444
Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat.3940 444 / 6601 444
Gurgaon, Noida, Mathura, Dehradun, Saharanpur011 – 66014444 / 011 – 39404444
Jalgaon022 – 66014444 / 022 – 39404444
Guwahati, Cuttack, Siliguri033 – 66014444 / 033 – 39404444
Mysore080 – 66014444 / 080 – 39404444
Thiruvananthpuram, Vishakhapatnam044 – 66014444 / 044 – 39404444
Proddatur040 – 66014444 / 040 – 39404444

*Conditions Apply

Premium Banking Helpline
Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Pune6601 1500 / 3940 1500
Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara.6601 150
Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat.3940 150 / 6601 150
Gurgaon, Noida, Mathura, Dehradun, Saharanpur011-66011500 / 011-39401500
Jalgaon, Thane022 – 66011500 / 022 – 39401500
Guwahati, Cuttack, Siliguri033 – 66011500 / 033 – 39401500
Mysore080 – 66011500 / 080 – 39401500
Thiruvananthpuram, Vishakhapatnam044 – 66011500 / 044 – 39401500
Proddatur040 – 66011500 / 040 – 39401500
Priority Banking Helpline
Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Delhi, Pune6601 2424 / 3940 2424
Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara.6601 242
Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat.3940 242 / 6601 242
Gurgaon, Noida, Mathura, Dehradun, Saharanpur011-66012424 / 011-39402424
Jalgaon, Thane022-66012424 / 022-39402424
Guwahati, Howrah, Siliguri033-66012424 / 033-39402424
Proddatur040-66012424 / 040-39402424
International Banking Toll Free numbers:
United Arab Emirtates
United Kingdom08081019144
United States of America (New York)8773021657
Others+91 80 42896753 (ISD rates apply)

In today’s fast-paced world, where financial needs are diverse and ever-evolving, excellent customer care has become a cornerstone of any successful banking institution. Among these, Standard Chartered stands out as a global bank with a strong commitment to delivering top-notch customer service. In this article, we’ll delve into the various aspects of Standard Chartered’s customer care, highlighting its strategies, services, and the overall experience it offers to its valued customers.

Introduction: The Significance of Customer Care in Banking

In an era where consumers have numerous options for their banking needs, exceptional customer care has become a key differentiator. It goes beyond mere transactional interactions and involves building a lasting relationship based on trust and reliability. Standard Chartered recognizes this importance and has integrated customer care as a core value in its operations.

Standard Chartered’s Customer-Centric Approach

At the heart of Standard Chartered’s operations is its unwavering commitment to putting customers first. The bank’s customer-centric approach permeates every facet of its services, from account management to financial advisory.

Seamless Digital Banking Services

Standard Chartered has embraced the digital revolution, providing customers with a seamless and user-friendly online banking platform. With just a few clicks, customers can check their account balances, make transactions, and even access a range of banking products and services.

Personalized Assistance for Diverse Needs

Recognizing that each customer’s financial journey is unique, Standard Chartered offers personalized assistance to cater to diverse needs. Whether a customer is a first-time investor or a seasoned business owner, the bank’s dedicated relationship managers are equipped to provide tailored guidance.

24/7 Availability and Accessibility

In today’s globalized world, time zones are no longer a barrier. Standard Chartered ensures round-the-clock availability of its services, allowing customers to connect with their accounts and seek assistance at any time.

Navigating Financial Challenges: Support and Guidance

Financial challenges can arise unexpectedly. Standard Chartered stands by its customers during these times, offering support, guidance, and flexible solutions to navigate through economic uncertainties.

Building Strong Customer Relationships

A key ingredient in Standard Chartered’s recipe for success is its emphasis on building strong customer relationships. The bank fosters open communication and actively seeks feedback to continually enhance its services.

Empowering Customers Through Financial Education

Standard Chartered goes beyond transactions; it empowers its customers through financial education. The bank provides resources, workshops, and seminars to enhance customers’ financial literacy and decision-making skills.

Swift Conflict Resolution: Addressing Concerns Effectively

In the rare instance of a dispute or concern, Standard Chartered demonstrates its commitment to swift conflict resolution. The bank’s efficient and transparent process ensures that issues are addressed effectively, preserving the customer’s peace of mind.

Standard Chartered’s Commitment to Data Security and Privacy

With the increasing reliance on digital platforms, data security and privacy have become paramount. Standard Chartered employs cutting-edge cybersecurity measures to safeguard customer information and ensure a secure banking environment.

Conclusion: Elevating Banking through Exceptional Customer Care

Standard Chartered’s dedication to customer care sets a gold standard in the banking industry. By embracing innovation, personalization, and a strong customer focus, the bank continues to elevate the banking experience, fostering trust and loyalty among its global customer base.

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