How to Close Axis Bank Account Without Visiting a Branch

Are you looking to close your Axis Bank account but don’t want the hassle of visiting a branch? Whether you’re relocating, switching banks, or just simplifying your financial portfolio, closing a bank account should be a straightforward process. In this guide, we’ll walk you through the steps to close your Axis Bank account without the need to visit a physical branch.


Closing a bank account has become more convenient with the advancement of technology. Axis Bank offers its customers the option to close their accounts remotely, saving them time and effort. By following a few simple steps, you can initiate the account closure process without setting foot in a branch.

Checklist Before You Begin

Before you start the account closure process, ensure you have completed the following checklist:

  • Clear any outstanding payments or dues linked to your account.
  • Update your contact details with the bank to receive important communications.
  • Cancel any standing instructions or auto-debits linked to your account.
  • Redeem any fixed deposits or investments associated with the account.
  • Transfer any remaining balance to another account you own.

Step 1: Empty Your Account

Begin by withdrawing or transferring all the funds from your Axis Bank account. Ensure that your account balance is zero before proceeding with the closure request. This step helps avoid any complications in the closure process.

Step 2: Contact Customer Service

Call Axis Bank’s customer service helpline to inform them about your intention to close the account. The representative will guide you through the process and provide essential information about the documentation required for account closure.

Step 3: Gather Required Documents

Collect the necessary documents, which typically include a copy of your identity proof, address proof, and a signed account closure request form. Make sure to have these documents ready as they are crucial for processing your request.

Step 4: Submitting the Closure Request

You can submit the account closure request and documents through various channels. These may include sending scanned copies through email or uploading them through Axis Bank’s online portal. Follow the instructions provided by the customer service representative.

Step 5: Verifying Closure

Axis Bank will review your closure request and documents. After successful verification, the bank will process the closure and confirm the same through email or SMS. Make sure to cut and return any unused checks, debit cards, or passbooks linked to the account.

Common Concerns About Closing an Account

Closing a bank account can raise several concerns. Let’s address a few common questions:

  • Will it affect my credit score? No, closing a bank account does not impact your credit score.
  • Are there any charges for closure? Axis Bank may have a nominal closure fee, which will be deducted from your account balance.
  • Can I reopen a closed account? No, once an account is closed, it cannot be reopened. You would need to apply for a new account if needed.
  • What if I still receive transactions after closure? In case any transactions occur after closure, they may be rejected, or the funds will be returned to the sender.


  1. Can I close my Axis Bank account online? Yes, Axis Bank allows customers to initiate the closure process online.
  2. How long does it take to close the account? Once you’ve submitted the necessary documents, the closure process usually takes around 7-10 working days.
  3. Do I need to visit the branch at all? No, you can complete the entire process without visiting a branch.
  4. What happens to my linked services like net banking and mobile banking? All linked services will be terminated upon closure of the account.
  5. Is it necessary to have a zero balance before closing? Yes, it’s important to clear out your balance before initiating the closure process.


Closing your Axis Bank account without visiting a branch is a streamlined process that saves you time and effort. By following the steps outlined in this guide, you can confidently close your account while ensuring all necessary steps are taken to prevent any complications. Remember to complete the checklist, gather the required documents, and follow the instructions provided by Axis Bank’s customer service. With these steps, you can efficiently close your account and move forward with your financial decisions.

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